The Devil’s in the Details

Recently, we were told of the ordeal a church went through when they needed to replace the windows of their older 15 passenger bus. They called the church insurance company to open the claim, then took the bus to Safelite Auto to get the repairs done. However, Safelite Auto was not able to handle the odd sized glass that was in the bus, and neither were the three other local glass dealers! Frustrated, the church searched for a different solution. As they are situated in a busy resort town, there are a higher than average number of RV dealers around them. When passing one of these dealers, a member of the church noticed that the RV’s on the lot have many odd sized windows which would need eventual repair or replacement. Excited to have a new possible solution, they called a local RV dealer who was able to refer them to someone who may be able to help. He inspected the bus windows, but was unable to identify the correct window style that he would need to order for the replacement. Their bus no longer had the bus conversion company metal plate which has all the information that would help him know where to find what was needed. This small metal plate should be attached to the bus, but was no longer there. Unfortunately, this meant that he would have to measure and custom order the glass, a more complicated and costly job than it should have been.

Many churches buy their vehicles in used condition, in an effort to be good stewards of their funds. One thing to remember when doing this is to make sure the bus conversion has the conversion company identifying plate, or that the information is included in your paperwork. If there is a plate on the bus, it is wise to take a picture of the plate and file it away for future reference, just in case it is lost at some point. Remember when researching your church insurance options to check your church insurance quote to make sure that a situation such as this one is covered as part of your package.

What Our Clients Have to Say

Nolan Jackson Insurance did an excellent job in handling my insurance needs. I found their web site and was looking to replace my current policies for automobile and homeowners insurance. My insurance rates with my current carrier (State Farm) have gone through the roof, while my coverage has decreased.

Once I clicked on their site and filled out the simple forms for automobile and homeowners insurance within seconds, four quotes came back from four different companies. I heard back from Nolan Jackson Insurance within five minutes and they were helpful in answering my questions. He is definitely informative and tries to get you the best quotes for your money. I really enjoyed working with Mr. Jackson and he never pressured me at all to buy anything from his agency.

Hal C. Brooks, Georgia

My husband and I had been unhappy with our insurance company for some time, we added security systems to our homes and when we called our insurance company in hopes of getting a better rate nothing changed. We then began our search for a new company.

After sending out several questionnaires from several websites Nolan Jackson Insurance was the first to respond, not only with an upbeat attitude, but he was so helpful in earning our business.

We could not be more pleased with the way in which he has handled all of our questions as well as our needs. His knowledge of his profession, as well as being able to help guide us through what we needed is second to none. His continued customer service is something you do not find often in today’s world typically once someone writes a policy that’s the end of hearing from them, with Nolan it is everything from the original information to making sure that we received all the follow up paperwork for our files.

Liz P. Columbus, GA

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